Built for automotive warranty.
Live now.

Meet Dianna — your AI operator. She handles every warranty call, every renewal, every follow-up. 24/7. In every language.

Learn more

Your call OS, at a glance.

Everything in one place - calls, SMS, campaigns, users.

app.dainexgen.com/dashboard
Customer Call Records
Live overview of customer call activity
1,284
This Week
98%
Answered
342
Renewed
2m 14s
Avg Duration
Customer
Contact
Inquiry
Status
Duration
DDavid Mitchell
+1 415 ··· 0241
Warranty Renewal
Enrolled
2m 47s
SSarah Kim
+1 312 ··· 8814
Claim Status
Approved
1m 22s
MMarcus Johnson
+1 646 ··· 5527
Coverage Inquiry
Quoted
0m 58s
Messages (SMS)
Dianna's active SMS conversations with customers
87
Active Threads
62
Replied
25
Pending
89%
Response Rate
Customer
Topic
Last Reply
Status
Updated
DDavid Mitchell
Welcome Packet
Customer Replied
Active
May 8
SSarah Kim
Claim Update
Customer Replied
Active
May 7
MMarcus Johnson
Coverage Quote
Awaiting Reply
Pending
May 6
Voice Campaigns
Outbound warranty campaigns reaching your customer segments
5
Campaigns
5
Active
537
Reached
5
Phone Lines
Campaign
Phone
Reach
Status
Updated
WWarranty Renewal
+1 415 ··· 0241
142 customers
Active
May 8
CClaim Follow-Up
+1 312 ··· 8814
87 customers
Active
May 6
EExpiration Reminder
+1 646 ··· 5527
218 customers
Active
May 4
RRepair Confirmation
+1 718 ··· 2210
56 customers
Active
May 2
SCSI Survey
+1 213 ··· 4488
34 customers
Active
Apr 29
Team Access
People with access to your call OS
12
Total Users
2
Admins
12
Active
1
Invite Pending
User
Role
Last Active
Status
Access
MMark Thompson
F&I Manager
Just now
Admin
Full
LLisa Chen
Service Advisor
2h ago
Active
Standard
JJames Wilson
Warranty Specialist
Yesterday
Active
Standard
PPriya Patel
BDC Lead
Just now
Admin
Full
TTom Rodriguez
Service Manager
3h ago
Active
Standard
0
Calls Answered
0
Policies Renewed
0
Missed Expirations
24/7
Always On

The game, rewritten.

Three things your team will stop doing tomorrow.

01
No more missed calls.
Every renewal reminder, every claim inquiry, every coverage question — answered in under a second. Day or night. In any language.
02
No more cold renewals.
Dianna qualifies, quotes, and enrolls customers in extended coverage — with full context routed to your F&I team in real time.
03
No more dropped follow-ups.
Claim updates. Repair confirmations. Expiration reminders. All automatic. All logged. All synced.
Listen
One Call. One minute, three.
David Mitchell. His 2022 Ford F-150. Extended coverage approved without anyone from your team lifting a finger.
Live Capture Warranty Renewal
0:00 / 1:03
Highlights
Policy Enrolled
D
Dianna
Hi Mr. Mitchell, this is Dianna calling about your 2022 Ford F-150. Your factory bumper-to-bumper warranty expires in about sixty days, and I wanted to walk you through your extended coverage options. Do you have a couple of minutes?
M
Mitchell
Yeah, sure. What are my options?
D
Dianna
Based on your current mileage of 42,000 and how you're driving the truck, our 6-year, 100,000-mile Premium Care plan is the strongest fit. It covers powertrain, electronics, climate, and most major components — with a $100 deductible per visit. The one-time premium is $2,950, or $79 a month for 36 months if you'd prefer to finance it. Either way, you're locked in at today's rates before your factory coverage lapses.
M
Mitchell
Seventy-nine a month sounds reasonable. Let's go with that.
D
Dianna
Perfect — enrolling you in Premium Care at $79 a month for 36 months. I'll email the policy and welcome packet in the next ten minutes, and Mark will give you a quick call tomorrow just to confirm everything's clear.

Ready to roll her out?

Whether you have a question, an idea, or just want to say hello, feel free to reach out—we’re here to help.